An apple a day keeps your hotel awake!

Being a hotelier,

The one thing I would like to learn is how do you sustain a hospitality business. This could be a restaurant, a hotel or maybe just a retail outlet.

Someone once asked me how do you know if that person is a successful business player? I didnt know the answer until I stepped into quality department during my internship.

There will always be setbacks in any business you are in. It is impossible to please everybody but it starts from your colleague relationships. The more problems you solve inside, the easier for you to find time to solve those exterior.

I have seen businesses closing problems from their internal customers and not transparent with their fellow colleagues. Yes, it is dependent upon individual situations. However, if your colleague is not happy, he/she is sick.

Scenario: When there is a tumour growing in your organ, that is a signal. You have to eliminate that at stage 1 before it is uncontrollable at stage 4 cancer. Hence, one has to constantly go for regular monthly check ups(mammograms) at the doctors to sustain and live longer.

Just a tip! Before you please those exterior, focus on its interior first.. :)